Policies

Shipping policy

Narayani Vastrakala ships prepaid orders across India. Website checkout orders are prepaid online only (UPI, cards, and net banking via Razorpay). Cash on delivery is not available on the website.

Dispatch timeline

Orders are typically packed and handed to the courier within 2–4 business days after payment confirmation. Festive peaks or custom requests may take longer — we will update you if timelines change.

Delivery

Delivery usually takes 3–7 business days after dispatch, depending on your pin code and courier partner. You will receive courier name and tracking details on your order page once the order is marked shipped.

WhatsApp orders

Orders placed over WhatsApp may follow different payment and shipping instructions shared by our team for that conversation.

Questions? Contact us or chat on WhatsApp from any page.

WhatsApp